Customer Service

FAQ


Do you have a minimum order cost?

  • Yes, there is  minimum order required to place an order. You can contact me before you place the order.

I do not have a business. Can I buy Wholesale?

  • Yes,you can  wholesale and start your own business at any time.

Is my personal and Credit Card Information securely protected? 

  • Yes, we process all order through secure firewall. Read our Privacy Policy and order with confidence.

Are all products shown online in stock?

  • No not all the items are in stock due to fast inventory changing. Only the bestselling year-round items are on site. Please email us at Info@mocsage.com to find more product you are interested in and we will assist you.

How do I cancel my order?

  • Please email us at Info@mocsage.com to cancel order.

How long does the shipping and processing take?

  • If there are products in stock, we will send them out within one week. If there are no products in stock, we need to schedule them. Under normal circumstances, the delivery time will not exceed 45 days.